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RPI Europe, 15 Years Later

Peter van Teeseling
All Content
In this episode, host Chris Hyde sits down with Emily Yepes of Sandler and Betsy Davis of Sandy Alexander to explore the critical handoff between marketing and sales—and how to maximize the value of warm leads through the entire sales cycle.
Discover why sales cycles aren't one-size-fits-all: while transactional deals close quickly, multimillion-dollar contracts can take 12–18 months to mature. Emily and Betsy share practical strategies for demonstrating ROI on marketing investments to leadership, including using real customer journey storytelling to influence C-suite and board decisions. Learn how to combat misunderstandings about lead quality by creating transparency around the long-term nature of enterprise sales.
The discussion also covers building alignment between sales and marketing teams, training younger reps on the true effort behind big wins, and using curiosity-based discovery questions to qualify leads. Emily introduces her Marketing-to-Sales Handoff Playbook, a resource designed to bridge these two critical teams and ensure warm leads convert into closed deals.
# Sales and Marketing
# Digital Printing
# Direct Mail
# Executives
# Flexible Packaging
# HP PageWide
# Innovation
# Labels & Packaging
# Large Format
# Leadership
# Leading visionaries
# Operations
# Packaging
# Team/Culture
# Technology
# Transformation
# Japanese
# Japanese
# Sustainability
# HP
# Community
# Dscoop
Integration rarely follows a straight line from disconnected systems to a perfectly automated operation. In the final conversation of Dscoop’s Integration Series, Kyle Pendley of Arizona State University, Erwin Driever of Cober Solutions, and Jay Harris and Jesse Brooks of Peczuh Printing compare what they’ve learned from connecting systems, responding to customers, moving bottlenecks, and building teams capable of keeping everything working.
# Integration
# WebToPrint
# ECommerce
This special presentation from Edge Slovenia is all about taking risks and following your passions. After years of building equipment, expertise, technology, and infrastructure to help other brands succeed, Rootree’s Phil St.Cyr began wondering what else those capabilities could create. A family project involving personalized basketballs offers a compelling example of printers using what they already know to generate demand of their own.
# Entrepreneurship
# Team/Culture
# Diversification
# Edge Conference
# EdgeRockies
The environment surrounding a press can have a surprisingly large effect on what happens inside it. Merlin Technology’s Dominik Reisinger explains why controlling humidity helps printers reduce static, paper problems, misfeeds, and jams while creating more consistent production conditions.
# Humidification
# Partners
# Edge Conference
# Edge Slovenia
Ultimate Tech helps print service providers simplify and automate production workflows, but Julie Watson sees collaboration as another important ingredient in moving the industry forward. She explains why bringing printers and partners together to discuss challenges, exchange ideas, and develop solutions can accelerate progress for everyone.
# Workflow
# Automation
# Software
# Partners
# Edge Conference
# Edge Slovenia
Sun Chemical’s Marcos Valdezate sees enormous possibilities in the growing range of materials used for digitally printed labels. He explains how the company’s primers and coatings help printers work across paper, metallized, and film substrates while expanding what they can produce for labels and packaging.
# Primers
# Coatings
# Labels
# Partners
# Edge Conference
# Edge Slovenia
For XMPie’s Ayelet Szabo-Melamed, personalization can begin before a brand even knows who will ultimately interact with its product. She explains how XMPie connects print, packaging, web-to-print, QR codes, data, and AI to turn a physical product into the beginning of a personalized brand-to-consumer conversation.
# Personalization
# Branding
# Partners
# Edge Conference
# Edge Slovenia
At Etivoet, innovation starts with listening closely to customers and being willing to develop a solution that may not exist yet. Director Frederik Voet explains how a third-generation Belgian family business combines long-held values with experimentation, smart technology investments, and a determination to stay ahead of what customers will need next.
# Labels
# Leadership
# Team/Culture
