Edge Rockies speaker Claudia St. John on how print leaders can rethink recruitment, retention and the real drivers of performance.

Hiring Isn't the Hard Part — Leading Is

You're not "just a printer." Edge Rockies speaker Emily Yepes challenges sales teams to rethink how they introduce and describe themselves, and how AI can sharpen the message.

How to Talk About What You Really Provide

How Benn Murphy is helping Clarke Murphy Print balance heritage, speed and innovation in a changing market.

5 Generations of Moving Forward

Three HP innovation leaders outline how PSPs can reposition themselves from print vendors to strategic marketing partners. By combining variable data, personalization and creative tools with real campaign thinking, PSPs can drive measurable brand impact — and higher margins.

Moving From Print Supplier to Brand Growth Partner

<a href="https://www.linkedin.com/in/james-nilles-4b9b4384/" rel="noopener noreferrer" target="_blank">James Nilles</a> is the General Manager of <a href="https://etikett.de/" rel="noopener noreferrer" target="_blank">etikett.de</a>, a leading online label printing company based in Germany and serving six European markets. After joining his family’s label business in 2009, James spotted the early shift toward online print and, in 2011, built etikett.de from the ground up as a digital-first label producer.Today, etikett.de is part of CCL Industries, the world’s largest label printer. Thanks to CCL’s decentralized model, James still runs the business with a strong entrepreneurial mindset — moving fast, testing ideas, and scaling what works, while backed by a global organization.Automation sits at the heart of etikett.de. The team develops its own front- and backend systems, constantly refining workflows to create a highly efficient, modern production operation. With an international team and a strong internal culture, the company serves customers across Europe while investing heavily in technology, processes, and people.A familiar face at Dscoop events, James is known for his practical, operations-first view on scaling print businesses. He brings real-world insight into digital transformation, production automation, and building systems that perform under pressure. His current focus: using CCL’s regional footprint to enter new markets while strengthening etikett.de’s European platform.<h3>Why join this episode of The Link?</h3>This live session includes audience Q&amp;A and offers a behind-the-scenes look at how a modern online print business really runs. You’ll hear how James balances scale and independence, builds systems in-house, and applies industrial thinking without losing speed or flexibility. He’ll also share how the Dscoop network influences key strategic and operational decisions.

The Link Episode 14 with James Nilles, etikett.de & CCL Industries

In this Link episode, <a href="https://www.linkedin.com/in/labelguru/" rel="noopener noreferrer" target="_blank">Thomas Dahbura</a> brings a manufacturer’s perspective that is grounded, sharp, and tested on the pressroom floor. As president of Hub Labels, he works at the intersection of brand ambition, production reality, and sustainability pressure.Thomas talks about what brand owners and designers often miss when it comes to labels. Why material choices matter as much as design. How linerless labels are not just a sustainability story, but a productivity one. You will also hear how a second-generation, family-owned business like <a href="https://www.hublabels.com" rel="noopener noreferrer" target="_blank">Hub Labels</a> stays competitive by investing early, running Lean, and constantly raising the bar for its customers and its people.This is a practical conversation about innovation that works, sustainability that delivers value, and manufacturing leadership built for the long term.<h3>About Thomas</h3>Thomas Dahbura is the President of Hub Labels, Inc., a family-owned custom label manufacturer founded in 1978 and still going strong in Hagerstown, Maryland, USA. What a bunch of kids these days don't get—real manufacturing grit, not some app startup nonsense!Under his leadership since around 2013, Hub Labels has become a powerhouse in pressure-sensitive labels, cranking out high-quality work with up to 12-color flexo printing, wide-web capabilities, linerless solutions that cut waste and save the planet a little headache, direct mail labels, blank stock, and on-demand digital printing via HP Indigo tech. They serve food &amp; beverage, personal care, cannabis, industrial—you name it—with durable, eye-catching labels that actually stick and look good doing it.Thomas is no stranger to awards: he's snagged the RMI Champions of Manufacturing Leadership and Visionary Award back in 2016 for visionary growth, led the charge on sustainable innovations like linerless labels to ditch those landfill-clogging liners, earned Best in Class nods at the TLMI Printing Excellence Awards, and kept the company G7 and Sustainable Green Printing certified. He's all about Lean processes, continuous improvement, and showing designers what's possible beyond boring basics—heck, he even started those popular Label Lab events to prove it.A true label guru (check his LinkedIn: <a href="linkedin.com/in/labelguru" rel="noopener noreferrer" target="_blank">linkedin.com/in/labelguru</a>), Thomas has spent decades helping brand owners harness packaging power, investing in top-tier tech, and building a team that delivers excellence. Proud second-generation leader keeping the family business thriving in a tough industry.He's joining the Dscoop Link series to share hard-earned wisdom on labels, innovation, sustainability, and why flexo still rules when done right. Listen up, because this guy's seen it all and isn't afraid to tell it like it is!

The Link Episode 15 with Thomas Dahbura, President at Hub Labels

Dscoop Partner Connect &amp; Activate is your Partner Exclusive session to stay sharp, stay informed, and get more from your Dscoop partnership. Join live to hear what's been happening across the community, what's coming next, and how you can activate your partnership for real impact. We'll share engagement tactics, proven best practices, and examples of results partners are achieving. Bring your ideas, learn from others, and leave with clear actions to boost your year-round presence. <h3>Key Takeaways</h3><ol><li data-list="bullet">Hear from <a href="https://www.linkedin.com/in/ernest-schneider-84ba8713/" rel="noopener noreferrer" target="_blank">Ernest Schneider</a>, Executive Vice President BST North America Inc. on their business offerings and customer preferences</li><li data-list="bullet">Get updates on community activity and what’s ahead</li><li data-list="bullet">Practical information about the upcoming Edge Rockies conference</li><li data-list="bullet">Connect with other partners to strengthen relationships and spark collaboration</li><li data-list="bullet">Join a live Q&amp;A to ask questions and exchange ideas</li><li data-list="bullet">Invitation to join the Partner Hub, exclusive to Dscoop Partners, to collaborate and support your engagement</li></ol>Note: This session is only accessible for active Dscoop Partners and their teams. <a href="https://community.dscoop.com/public/clubs/partner-hub-w4pfd" rel="noopener noreferrer" target="_blank">We invite our partners to apply for the Partner Hub within this platform here</a>

Dscoop Connect & Activate

<h3>How to use Artificial Intelligence to automate admin workflows and predict production quality.</h3><h3>You’ve invested in world-class presses. Now it’s time to make the whole operation perform at that level.</h3>In this Dscoop webinar, business owners and operations teams will see how AI can bring order to front-office chaos and precision to the factory floor. Using a clear Ferrari racing analogy, the session connects strategy, admin, and production into one smart system.<h3>You’ll learn how AI can:</h3><ol><li data-list="bullet">Simplify and automate daily admin and sales workflows</li><li data-list="bullet">Reduce onboarding, follow-ups, and training friction</li><li data-list="bullet">Predict print quality issues before they create waste</li><li data-list="bullet">Cut rework and scrap costs with real-time process control</li></ol>With real examples from Handbook (the “brain” of the business) and Acerta (the “nervous system” of the pressroom), this session makes AI practical, not theoretical.<h3>Who should attend</h3><ol><li data-list="bullet">Print business owners</li><li data-list="bullet">Operations and production managers</li><li data-list="bullet">Teams responsible for efficiency, quality, and growth</li></ol>If you want faster decisions, fewer errors, and better use of your HP Indigo or PageWide investment, this session is for you.<h3> </h3>

The AI-Driven Print Shop: From Front Office Chaos to Factory Floor Precision

Most printers are sitting on a goldmine of opportunity without even realising it. Their customer database is full of people who already know, like, and trust them, but because there’s no consistent follow-up or email strategy, those relationships fade away.In this session, I’ll show you how to turn that dusty database into a predictable source of sales and reorders. We’ll look at how to segment customers properly, what to send (and what not to send), and how to use simple automation tools to stay top of mind all year round.This isn’t about complicated tech; it’s about smart communication. The goal is to build a system that quietly generates repeat business, nurtures loyalty, and keeps customers coming back.Attendees will learn:<ol><li data-list="bullet">How to structure your database for maximum retention and reorders</li><li data-list="bullet">The five most profitable email campaigns for printers</li><li data-list="bullet">How to use automation to save time and drive predictable sales</li></ol>

Turn Your Database into a Profit Engine

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