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August 18, 2025

Print Integration: Connecting anything with everything (Steven Chow)

Print Integration: Connecting anything with everything (Steven Chow)
# #ThailandSummit

Integrating Workflows, Automating Growth

Steven Chow
Steven Chow
Print Integration: Connecting anything with everything (Steven Chow)

EXECUTIVE BOTTOM LINE

To remain competitive and resilient, print industry leaders must accelerate the integration and automation of their production workflows, leveraging data-driven tools and open platforms to optimize efficiency, reduce errors, and enable scalable, customer-centric operations.


STRATEGIC CONTEXT

The session underscored the industry’s rapid shift from analog to digital, with interconnected workflows and automation now essential for meeting customer demands and maintaining profitability. As highlighted in other Dscoop sessions, the convergence of IoT, cloud-based solutions, and cross-media personalization is redefining value creation and operational agility for print businesses.


KEY INSIGHTS

· True workflow optimization requires breaking down silos between prepress, press, and finishing, enabling seamless data flow and minimizing manual touchpoints.
· Open, API-driven platforms (e.g., HP PrintOS, Site Flow) empower printers to integrate diverse systems, automate job management, and extract actionable production data for continuous improvement.
· Measuring and improving Overall Equipment Effectiveness (OEE) is a critical lever for productivity gains, with some customers achieving up to 36% increases through targeted interventions.
· Customer success hinges not just on hardware investment, but on building in-house expertise to develop and adapt integration solutions that fit unique business needs.


TACTICAL TAKEAWAYS

· Conduct a workflow assessment to identify integration gaps and prioritize automation opportunities, using tools like OEE and workflow mapping.
· Leverage open APIs to connect web-to-print, MIS, and production systems, enabling real-time data exchange and reducing manual errors.
· Implement automated job batching, tracking, and color management to improve throughput and consistency, especially for high-volume, short-run jobs.
· Engage with solution providers and peer networks (e.g., Dscoop) to benchmark best practices and accelerate adoption of proven technologies.


STRATEGIC IMPLICATIONS

· Integrated, data-driven workflows can unlock new business models (e.g., mass customization, on-demand production) and support premium service offerings.
· Early adopters of automation and open platforms will gain a sustainable competitive edge through lower costs, faster turnaround, and superior customer experience.
· Investments in workflow integration lay the foundation for future innovations, such as autonomous material handling and advanced analytics.
· Failing to modernize risks operational bottlenecks, higher error rates, and loss of market share to more agile competitors.


HIDDEN CONNECTIONS

· The drive for workflow integration parallels broader trends in cross-media marketing and personalized communications, as seen in XMPie’s solutions.
· Data transparency and automation not only improve internal efficiency but also enable new forms of customer engagement and value-added services.
· The industry’s shift toward open, interoperable platforms mirrors developments in other manufacturing sectors, suggesting a convergence of best practices.


QUESTIONS TO CONSIDER

· Where are the most significant manual bottlenecks in your current workflow, and what is the cost of inaction?
· How can you leverage open APIs and cloud-based platforms to future-proof your production environment?
· What new business models or service offerings could be enabled by fully integrated, automated workflows?
· How will you develop or acquire the expertise needed to drive continuous workflow innovation and maintain a competitive edge?



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