At the 30:36 mark of the webinar recording below, two guest speakers who are print leaders in the APJ Region - Kevin Ha of QP Group and Laurensius Candra of Bintang Sempurna - discuss their experiences using HP's Workflow Opportunity Wizard (WOW) tool and their goals for digital transformation.
The need for workflow automation is more important than ever. For printers, the more efficient and automated your process for order submission, processing and fulfillment, the more likely you're maximizing performance and saving time and money.
Laurensius said the time it takes to complete the WOW questionnaire was worthwhile because it gave his team at Bintang Sempurna knowledge about potential areas of operational improvement.
"I've been in the company so many years, and all of the sudden I get to know where things are [and how they can improve]," said Kevin, which is especially important to his team at QP Group because the company handles a mix of online and conventional print orders.
"You need to integrate, you need to optimize, you need to automate - this is the key summary I'm giving now to my colleagues," says Steven Chow, Regional Solutions Architect Manager at HP. He encouraged printers to take the WOW questionnaire.
Among Dscoopers around the world, two important questions often arise:
How does my level of automation today compare to others? ("Do I need to improve and how much effort should I put into this?")
What areas of automation should we focus on first?
That's where the WOW tool comes in. It's designed to give printers around the world a customized assessment of current workflow performance, show how their calculated Automation Score compares to other HP Indigo users across 10 workflow categories (job submission, order tracking, etc.), and pinpoint where they can make gains to improve efficiency and save money.
Explanation of the WOW tool and its potential benefits to printers was led by Gershon Alon, Global Business Manager of HP PrintOS and Benjamin Shimshoni, Head of Commercial Workflow at HP.